··:···addEASE is awake
For Australian service businesses

Never miss anotherbooking.

Answers enquiries, books appointments, and sends every reminder, all from your own knowledge, around the clock.

Nothing to install · Cancel any time · Priced in AUD, built in Australia

addEASE
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Powered by addEASE

You were asleep. addEASE wasn't.

Hair SalonPhysiotherapyAudiologyVeterinaryDentalPersonal TrainingYoga & PilatesMassage TherapyOptometryAccountingLegal ServicesNaturopathyPodiatryChiropracticPsychologyBeauty Therapist

Your clients
don't wait.

A client visits your website at 11 pm. Has a question. Wants to book. No one's there. They close the tab.

11:02 pm
client“Do you have anything this Saturday morning?”
11:03 pm
websiteNo reply. Inbox unread. Chat goes cold.
11:04 pm
client“I’ll just book with someone else.”

This happens dozens of times a week.
For most service businesses.

Reply in 5 minutes, or lose the lead.

Most enquiries that wait longer never book, and 40% of them arrive when your team is offline. addEASE answers the instant they message, day or night.

40%+

of booking requests arrive after hours

Evenings and weekends, when your team is offline

10–20%

typical no-show rate without reminders

Reminders cut no-shows sharply. addEASE sends a confirmation and two reminders, automatically

Instant

reply, at any hour of the day

At 3 am or 3 pm, consistent answers drawn from your own guidelines

The real cost of staff turnover

When your staff leave,
your knowledge walks out too.

Your team at work

Without addEASE

  • New hire doesn't know your pricing
  • FAQs answered inconsistently
  • Policies explained differently each time
  • Training takes weeks, errors cost clients

With addEASE

  • Every policy lives in the Knowledge Base
  • addEASE answers consistently, every time
  • New staff onboard in minutes, not weeks
  • Your knowledge is a business asset, not a person
Right to disconnect

Your team switches off.
Your customers still get answered.

Australia's right-to-disconnect laws mean your staff can log off after hours, and they should. addEASE covers the evenings, weekends, and public holidays: answering, booking, following up. No one's phone rings at 10pm.

The one on your team that never asks to disconnect.

After hours, last night

  • 5:00 pmYour team logs off
  • 7:42 pmaddEASE answers a pricing question
  • 9:15 pmNew booking for Tuesday 10:00 am
  • 11:03 pmReminder sent for tomorrow
  • 8:00 amYour team walks in to a fuller calendar
Not just service businesses

Selling a high-value product?
The sale still starts with a booking.

Hearing aids, engagement rings, cosmetic dentistry, solar, home renovations, a $50,000 car. In each case the customer researches at 11pm, asks a few questions, then books a consult, fitting, or test drive. addEASE answers those questions from your own catalogue and turns the interest into a booked visit, which is where the sale actually happens.

Your range is already written up on your own website. Paste the address and addEASE reads it, so you don't have to type your catalogue out again.

What you lose at 11pm isn't a chat. It's a customer who'd have walked in and bought a $5,000 product.

There's no live stock lookup and no online checkout. addEASE books the visit, and your team completes the sale.

ROI calculator

What are no-shows costing you?

Drag the sliders to match your business.

80
20500
$120 AUD
$40$600

Per month

No-shows cost you
$1,728
addEASE recovers
+ $864
Growth plan
− $349
You keep
+ $515

Based on industry averages. Does not include after-hours bookings addEASE captures automatically.

What you get back

The numbers that matter.

$864

Potential recovery / mo

based on your inputs

0×

Reminders per booking

SMS on booking · email 48h · SMS 24h

0/7

Hours available

always on

$0+

Saved vs Podium / mo

Growth $349 vs their US list, converted

Getting started

Up in 10 minutes.

No developer and no onboarding call. A guided checklist in your dashboard walks you through every step.

01

Paste your website

addEASE reads your own site: services, prices, the questions you answer all day. Or paste your price list into the chat and it builds your services, staff and hours for you.

5 min
02

Share your addEASE link

Embed on your website, print as a QR code, or paste the link in a text or social bio.

5 min
03

addEASE handles the rest

Bookings confirmed, reminders sent, and reviews requested, 24 hours a day.

forever
What addEASE does

One assistant, every interaction.

Bookings, 24/7

Nearly half of all booking requests arrive after hours: evenings, weekends, public holidays. addEASE handles them from your knowledge base. No forms and no phone tag. The slot is confirmed, your calendar updated, and the client notified.

Knows your business

Upload your prices, services, and policies. addEASE learns from your own documents and answers from what you've shared. Anything it doesn't know, it flags so you can fill the gap.

Reminders that actually work

Confirmation sent the moment a booking is made. Reminder 48 hours out. Another 24 hours before. No-shows drop, and nobody on your team has to chase anyone.

More 5-star reviews

After every completed appointment, addEASE sends a personalised review request. More Google reviews means more clients finding you first.

Speak to addEASE

Clients can talk to addEASE by voice, right from your website. Ask a question or book an appointment without typing. Available on Pro.

Ask addEASE anything

"What's my revenue this week?" "Who had the most bookings?" Get answers in seconds, with no spreadsheets and no waiting.

Full calendar control

See every booking across all staff. Reschedule, cancel, or block time in one place. It updates in real time, so nothing needs refreshing.

Insights that matter

Conversion rates, peak hours, no-show trends. See which conversations turned into bookings, and where clients dropped off.

Knowledge that stays

Your policies, services, and FAQs live in addEASE rather than in any employee's head. Staff turnover doesn't cost customer experience.

Google Calendar sync

Every addEASE booking appears in your Google Calendar automatically. Your existing workflow, unchanged.

Recurring appointments

Weekly physio? Monthly check-up? Clients book a repeating series in one conversation, and addEASE handles every reminder.

2-way SMS inbox

Clients reply to reminder texts and addEASE responds. Every message lands in the same inbox as your web chats, and you can take over either one.

swipe for more

Never a dead end

AI answers.
A human is one tap away.

The worry with any AI is that it traps your customer in a loop. addEASE doesn't. The moment someone asks for a real person, it alerts you, stops answering, and tells them a team member is coming, with your phone number and email right there if they can't wait. You reply from the dashboard and it lands in the same chat window they were already in. Hand it back to the AI whenever you're done.

The dashboard

Your business at a glance.

Overview

Everything important, the moment you open it.

Revenue, bookings, no-show rate, and AI response time, all updated in real time. Every conversation that happened while you were away, without you lifting a finger.

  • Live booking count and daily revenue
  • Full conversation history with every customer
  • AI performance and response metrics
Dashboard

Bookings today

14

+3 vs yesterday

Revenue this week

$3,840

AUD

No-show rate

2.1%

Down from 8%

AI response time

1.4s

avg

Recent conversations

Sarah M.

booked

James R.

info

Linda K.

reschedule
Dashboard · Bookings
Mon
Tue
Wed
Thu
Fri
9:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
Consultation
Follow-up
New Patient
Check-up
Consultation
Standard Visit
Calendar

Your whole week, without the phone calls.

addEASE fills your calendar automatically. Every booking appears instantly, across every staff member, colour-coded by service type, in real time.

  • Bookings auto-appear as customers book online
  • Staff availability managed in one place
  • Block time for meetings or public holidays
Your side of addEASE

A partner who runs
your back office.

Your customers get an assistant that never clocks off. So do you. addEASE knows every booking, every dollar, and every client, so you can ask it anything and it already has the answer. It's less a dashboard you dig through than a colleague who knows the business inside out.

  • "How’s this week tracking?"
  • "Who’s my quietest day?"
  • "Cancel my 3pm and text the client"
  • "Set up my services and staff"

Owner Chat is on Growth and Pro. Voice included.

Dashboard · Chat
Message addEASE…
addEASE
Voice · Pro

Voice Mode · Pro

Clients book by speaking. No typing needed.

The addEASE voice widget speaks with your clients in real time, understanding context, offering availability, and confirming bookings without a single tap. Available on the Pro plan.

  • Real-time voice conversation in any language
  • Same booking engine as text, with the same rules and availability
  • Hands-free for clients on mobile
In practice

Built for how you actually work.

Your business at night, lights off, bookings still coming in
After hours

A client messages at 9pm.

addEASE answers, offers open times, and books the slot. An email reaches you the moment the conversation starts, so you hear about every enquiry, not only the ones that turn into bookings.

Front desk, phone ringing while a client waits
The repeat question

“Do you take Medicare?”

Asked for the hundredth time, answered instantly from your own policy documents. When addEASE doesn’t know, it says so and flags the gap.

A quiet reception and empty waiting chairs, the cost of a no-show
The no-show

An empty chair costs real money.

Confirmation on booking, a reminder 48 hours out, an SMS the day before. Fewer no-shows, and none of the manual chasing.

Reach clients everywhere

Your addEASE link works anywhere.

Embed it on your website, drop it in a bio, hand it to whoever sends you clients. One link, and it works everywhere.

Website embed

Drop the snippet, done.

Shareable link

Send anywhere, book instantly.

QR code

Print for reception or packaging.

Email signature

Every email you already send.

Social bio

Link in bio, so followers book direct.

Referral partners

Hand it to anyone who sends you clients.

Reserve with Google

Coming soon

Apple Business Connect

Coming soon

WhatsApp

Coming soon

addEASE vs Podium

Same category. Half the price, better AI.

addEASEPodium
Price$149–$599/mo~$600–900/mo (US list, converted)
Books appointments automatically✓ End-to-endStaff follow up to confirm
24/7 availability✓ Always onVaries by plan
Voice widget✓ ProNot available
Knowledge base (your data)✓ Stays foreverNot available
AUD billing✓ AUDUSD + bank fees
Contract✓ Cancel any time12-month lock-in
Australian support✓ AU timezoneUS timezone
Data stored in Australia🇦🇺 Australia🇺🇸 United States
Priced in Australian dollars✓ AUDUSD
Setup10 min self-serveOnboarding process
Australian data storage

Your data is stored in Australia.

Most overseas tools keep your client data offshore. addEASE stores your account, bookings, and conversation history on servers in Australia.

Stored in Australia

Your account, bookings, client records, and conversation history are stored on servers in Australia, not offshore.

Not used to train AI

Your conversations aren't used to train AI models. We never sell your data or use it for advertising. Your client information serves your business and nothing else.

Pricing

Simple. Priced in AUD.

Set it up yourself — no setup fee. No per-booking charges. Cancel any time.

Priced in AUD · No lock-in contract · Cancel anytime

No GST is added, and setting addEASE up yourself costs nothing. The price you see is the price you pay.

FeatureStarterGrowthPro
AI booking, 24/7
SMS & email reminders
Automatic review requests
Knowledge base
Google Calendar sync
Insights & analytics
Ask addEASE (AI chat)
Voice mode
Multi-location
Common questions

Straight answers.

Ready to stop missing clients?

Set up takes about 10 minutes. addEASE handles the rest.

Set up in 10 minutes · Nothing about your current systems changes · Cancel any time.

“I built addEASE in Melbourne, and both of my own websites run on it. The chat bubble in the corner of this page is the real thing, so ask it anything.”

Zeal Hsu

Founder, Formosa AI · Melbourne